Videos, as well as additional tips (and a transcript of the content!)
Welcome back to our series on Navigating Business Decisions, a study conducted in collaboration with Kent State University students. I’m Grace, founder of LaConte Consulting, and in this post, I’ll walk you through how we conducted our study, what methods we used, and how we ensured meaningful insights from our research.
Continue reading “Behind the Scenes: How We Conducted Our Business Study”
Running a business is filled with challenges, and the decisions business leaders make today shape their long-term success. To gain deeper insights into how business owners navigate critical choices, we conducted a survey of 53 business leaders across Northeast Ohio, supplemented by in-depth interviews with seven seasoned entrepreneurs and executives.
Continue reading “Insights from Northeast Ohio Business Leaders: Decision-Making, Strategy, and Success”
It’s really challenging to navigate critical choices in today’s rapidly changing environment, isn’t it? Economic fluctuations, workforce challenges, and unexpected market disruptions put business leaders under increasing pressure to quickly decide how to proceed. That’s why I launched a project to explore the decision-making processes of business owners in Northeast Ohio.
Continue reading “The Purpose Behind Our Study of Ohio Businesses: Why This Research Can Help Your Company”
Navigating critical choices is extremely challenging in today’s rapidly changing environment. With economic fluctuations, workforce challenges, and unexpected market disruptions, business leaders are under pressure to make critical decisions. That’s why I launched a project to explore the decision-making processes of business owners in Northeast Ohio.
Continue reading “Why Business Decisions Matter: Key Insights from Northeast Ohio Leaders”
There are three books that I believe can help you understand how to attract Ideal Customers.
Continue reading “Which Books Do You Recommend About Attracting the Right Customers?”
Many of us get stuck in a bad cycle where we try to get results, but we end up feeling powerless to actually get the tasks done.
Let me share what I have learned about helping customers, and why it’s better to define your philosophy, write out policies & procedures, and expect at least a few people to be unhappy no matter what you do.
Continue reading “6 Things I’ve Learned After Serving Non-Ideal Customers”
I have made lots of mistakes as a consultant. Most of these happened because I didn’t know myself — my limitations, personality type, and blind spots.
A lot of business owners feel the need to convince customers they are worthy to solve their problems. But this can seem like desperation… and it results in offering too much to the wrong type of customer.
Continue reading “Have You Ever Served the Wrong Kind of Customer?”
Saying “no” to a customer can be really difficult, because it means that the business owner could lose something of value.
Using Key Performance Indicators (KPIs) will give you a very good sense of how your business is doing.
Continue reading “Which Numbers are Important in Serving Ideal Customers?”
I believe there are 4 steps to find customers who will perfectly fit your expertise and business philosophy, and 3 tools that can help.
Continue reading “How Do You Find an Ideal Customer? Which Tools Can Help?”
